Shipping policy

Thank you for shopping with Early Riser. Many of our products are made to order, meaning your item is produced specifically after your order is placed.

Processing and Production

Most Early Riser orders typically ship within 7–10 business days after an order is placed.

This is an estimated production and processing timeframe and does not include the time your package spends in transit after shipment.

During periods of high order volume, holidays, product launches, or circumstances outside our control, production may take longer.

Shipping and Delivery

Once your order has been produced and shipped, you will receive shipping confirmation and tracking information when available.

Delivery times vary depending on the destination, shipping method, fulfillment location, and shipping carrier.

Any delivery dates displayed at checkout or provided after purchase are estimates unless expressly stated otherwise.

Made-to-Order Fulfillment

Early Riser works with third-party manufacturing and fulfillment partners to produce and ship certain products. As a result, products in the same order may occasionally be produced or shipped separately.

If your order contains multiple products, you may receive more than one package.

Shipping Costs

Applicable shipping charges will be displayed at checkout before you complete your purchase.

Tracking

When tracking is available, tracking information will be sent to the email address associated with your order.

Please allow time for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, contact earlyrisersurf@gmail.com as soon as possible. We cannot guarantee that an address can be changed after an order has entered production or shipped.

Early Riser is not responsible for delays, failed deliveries, returned packages, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delays may occur that are outside of our direct control.

If your package appears to be delayed, please check your tracking information and contact the applicable shipping carrier when appropriate. You may also contact us at earlyrisersurf@gmail.com, and we will do our best to assist you.

If tracking indicates that a package was successfully delivered but you cannot locate it, please check with household members, neighbors, your building or mailroom, and the shipping carrier.

Damaged or Incorrect Orders

If your item arrives damaged, defective, misprinted, or incorrect, please contact earlyrisersurf@gmail.com within 7 days of delivery with your order number and clear photographs of the issue.

Please see our Return and Refund Policy for additional information.

International Orders

International orders, if available, may be subject to additional customs duties, import taxes, fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, customers are responsible for applicable customs duties or import charges.

International delivery times may vary due to customs processing and other factors outside our control.